💬
Review replies & monitoring
Every review answered in your voice, on Google, Yelp, Facebook, DealerRater, Cars.com and more. Negative reviews get flagged to you the same day.
Reputation & growth for automotive dealerships and all local businesses
Reviews, leads and listings, so take us for a test drive.
One team for every review, every lead and every listing. Built by a dealership GM for car dealers, home services, dental and medical offices, restaurants, salons and law firms. We have a solution no matter your size.
Established in 2015. Backed by 20 years inside New York dealerships.
Last 7 days · two Long Island dealerships · Oct 18–25, 2026
5,584
personalized texts & emails sent
240
reviews answered
279
Facebook Marketplace listings posted
Real numbers from our work logs. No fake testimonials, no inflated client counts.
Services
Ten services. One shop. One monthly bill.
Pick a bundle or add exactly what you need. Every service is done for you, not handed to you as software.
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Review disputes
We report reviews that break platform rules, like spam, duplicates, off-topic posts or conflicts of interest, and cite the exact rule each one breaks.
⭐
Review generation
Text and email review requests to your real customers. No gating: every customer gets the same link, happy or not, the way Google and the FTC require.
📍
Google Business Profile
Posts, photos, hours, services, holiday updates and Q&A kept current so you show up and look open for business.
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Social media posting
Designed posts every month on Facebook and Instagram that sound like you and keep your page active.
🏷️
Facebook Marketplace listings
Inventory posted, refreshed and pulled when sold, with a weekly listing and lead report.
📞
Lead follow-up & appointments
Fast follow-up by text, email and AI calls that turns new leads into booked appointments, around the clock.
🚗
Used-car listings & pricing reports
For dealers: inventory on free listing sites, plus market pricing reports that show what each car should be priced at.
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CRM & customer data mining
We work your own CRM and DMS data every day: service customers, lease and loan maturities, equity positions, past buyers, trade-ins, birthdays and old leads. Each one gets a personal text or email, only within opt-in and contact rules.
📊
Monthly reputation report
One clear report: new reviews, rating trends, replies, disputes filed and what's next. Read it in five minutes.
Real results
Last 7 days, real numbers
What our systems did for two Long Island dealerships, one VW and one Nissan, from October 18 to 25, 2026. The stores are anonymized; the numbers are not.
4,365
customer emails sent: 2,601 one-to-one emails plus 1,764 from two CRM email campaigns
1,219
personalized customer texts sent, to customers who opted in
6,268
customer records checked against opt-out and do-not-contact rules before any message
309
text consent (opt-in) requests sent
240
reviews answered on Google and DealerRater
19
reviews reported to the platforms for breaking their rules
279
Facebook Marketplace listings posted, with 118 updated in one day
442
used-car price reviews, with 272 market-based price recommendations
Figures are counted from the last 7 days of activity in our send logs, CRM campaign reports and work records (Oct 18–25, 2026), with each send counted once. Customer texts go only to people who gave consent; everyone else gets an email or a one-time opt-in request.
How we reply
Reviews below are paraphrased and anonymized examples. Replies are real replies we wrote, with names removed.
Example review · 5★
"My salesperson got me a good deal on a new GTI. Friendly and helpful."
Our reply
"Congrats on the new GTI! Glad [our sales consultant] got you a good deal and made it a friendly experience. Enjoy the drive!"
Example review · 2★
"The salesperson was great, but as an out-of-state buyer I was promised a call from a manager that never happened."
Our reply
"Thank you for the detailed feedback, and for the kind words about [our sales consultant]. We're sorry your scheduled call with a manager never happened and that our response made you feel like your time wasn't a priority. That's not how we want any shopper to feel, local or out of state. Please contact me directly; I'd welcome the chance to hear more."
– General Manager
Example review · 1★
"Buyer beware. My finance deal came with a large fee and add-ons that drove the price way up."
Our reply
"Thank you for laying out your concerns in such detail. We take questions about fees, add-ons and lender requirements seriously, and we're sorry this visit left you feeling uneasy. Please contact me directly so we can go over what happened."
– General Manager
How it works
Three steps from the lot to the open road
- 1
Free test drive
We audit your reviews, profiles and listings for free and show you what's unanswered, what breaks platform rules and where leads slip away.
- 2
Pick your package
Choose a bundle or single services. We set up access, learn your voice and tone, and agree on who gets flagged when a tough review lands.
- 3
We drive, you see it
We handle it every day, and you get a monthly report showing every reply, dispute, lead and listing.
Pricing
Simple monthly bundles
Per location, per month. One-time setup from $495 for dealers ($295 for local businesses), waived with a 9-month agreement. Month-to-month is available with 30 days' notice.
Starter
$449/mo
Local businesses: $299/mo
One-time setup $495, waived with a 9-month agreement
- Review replies & monitoring
- Review generation (text & email, no gating)
- Monthly reputation report
Most popular
Growth
$1,199/mo
Local businesses: $899/mo
One-time setup $995, waived with a 9-month agreement
- Review replies & monitoring, with disputes included
- Review generation
- Google Business Profile management
- Social media posting
- Monthly reputation report
All-in-One
$2,799/mo
Local businesses: $1,399/mo
One-time setup $1,995, waived with a 9-month agreement
- Everything in Growth
- Lead follow-up & appointment setting
- Facebook Marketplace listings
- Used-car listings on free sites + weekly pricing report
Premium
Full Throttle
$4,499/mo
Local businesses: $1,999/mo
One-time setup $2,995, waived with a 9-month agreement
- Everything in All-in-One
- CRM & customer data mining, worked every day
- Service, lease-end, equity, trade-in and past-buyer lists
- Birthday and old-lead win-back messages
- Weekly mining report: who was contacted, who replied
CRM & customer data mining
$1,995 per store per month for dealers, $699 for local businesses. Add it to any bundle, or buy it on its own. We mine your CRM and DMS customer data and send personal texts and emails inside your own CRM, within opt-in and contact rules.
Included in Full Throttle. Works with the CRM you already pay for. One-time setup $1,495 ($695 local), waived with a 9-month agreement.
Review dispute add-on
$25–50 per dispute filed, plus a $150–300 success fee only when the platform removes a review. Disputes are included on Growth and All-in-One.
We never guarantee removal; platforms decide.
Facebook Marketplace listings
$599 per store per month. Inventory posted, refreshed daily and removed when sold, with a weekly lead report.
One-time setup $495, waived with a 9-month agreement.
Why us
We've been on your side of the counter
Test Drive Growth was started by Vito Ilardi, a dealership general manager who has worked inside New York dealerships since 2006. He has answered the tough reviews, chased the leads that went cold and sat through the vendor pitches. This is the service he wanted to buy.
Established in 2015. Backed by 20 years inside New York dealerships.
- Honest disputes only. We only report reviews that break a platform's rules, and we tell you when a review should stay up and get a good reply instead.
- No review gating. Every customer gets the same chance to leave a review.
- Real replies, in your voice. No copy-paste "Thanks for your feedback!" on every review.
- One shop, one bill. Reviews, leads and listings handled together, instead of five vendors.
Data security
How we protect your data
Your customer list is your business. We treat it that way: we work inside your systems, use your data only for your outreach and never sell or share it.
See our Privacy Policy and data handling and security practices.
- We work inside your CRM. We log in through user access you grant and control, so your data stays in your systems and you can turn our access off at any time.
- Your data is used only for you. Customer lists are never sold, rented or shared, and never used for another client's outreach.
- Opt-outs are honored immediately. STOP replies and do-not-contact requests are respected right away, and we check before every message.
- Consent first. Texts follow opt-in consent under the TCPA, and emails follow CAN-SPAM, with a working unsubscribe on every marketing email.
- Limited access, stored safely. Only authorized team members work your account. Logins are kept in an encrypted password vault, never in email or chat.
- Your data comes back to you. When the contract ends, we return or delete any copies we hold. We sign an NDA or data processing agreement on request.
- Built for your compliance. We use reasonable safeguards for personal information, as New York's SHIELD Act expects, and for dealers we support your FTC Safeguards Rule (GLBA) compliance program.
FAQ
Straight answers
Can you delete bad reviews?
No, and nobody honest can promise that. Only the platform (Google, Yelp, DealerRater and so on) can remove a review. What we do is report reviews that clearly break the platform's rules, like spam, duplicates, fake or off-topic reviews and conflicts of interest, and cite the rule. The platform decides. For fair negative reviews, the best fix is a calm, professional reply and more reviews from your happy customers.
Do you write fake reviews or only ask happy customers?
Never. We don't write reviews, buy reviews or filter out unhappy customers. Every customer gets the same review request.
Do you only work with car dealers?
No. Dealers are where we started, but we also work with home services, dental and medical offices, restaurants, salons, law firms and other local businesses. Pricing is lower for local businesses.
How do you handle medical, dental and legal reviews?
Carefully. Our replies never confirm that a reviewer is a patient or client, and never share private details.
Is our customer data safe with you?
We work inside your own CRM through access you grant, use your data only for your outreach, never sell or share it, and return or delete any copies when we part ways. We'll sign an NDA or data processing agreement on request. See our Privacy Policy.
How is billing handled?
Plans are billed monthly, per location. Each plan has a one-time setup fee that covers account access, profile audits, your review backlog, CRM and contact-rule setup and reporting. It is waived when you sign a 9-month agreement. Month-to-month plans can be canceled with 30 days' written notice.
What's in the free audit?
A look at your unanswered reviews, reviews that may break platform rules, your Google Business Profile and how fast your leads get a response, plus a recommended plan. No obligation.
Free reputation audit
Take a free test drive
Tell us about your business and we'll send you a free reputation audit.
hello@testdrivegrowth.com coming soon